You would be able to take advantage of these lower rates. Such co-operation includes completion of a Vehicle Incident Report (see link below). ", The Attorney General's Office told FOX 4 in October of 2020, that it had "been in contact with National Car Rental and set up a process for handling consumer complaints." Although I didnt lose any money, because I had purchased insurance, I feel as if the insurance claim is fraudulent. Its a whole mess. They called my insurance saying I was driving their vehicle. There is no one to call (they don't answer the phone. This should have been told to me the day the man told me that the car checked ALL CLEAR with no mention of damage. So I dropped the car off. About 40 percent pertain to billing. Plus Your Points is back! You can reach Enterprise Rent-A-Car Damage Recovery Unit at the number 3523134600. And, they said, 'Everything was good to go. I was astounded at this news because we had not damaged the vehicle. CEO Approval. I have submitted a complaint to the SEC concerning our issue. Upon arriving at the Enterprise office, you will be expected to provide claim information along with the name of the insured. In a response to FOX 4's inquiry in the fall of 2020, EHI's spokesperson responded, "There was discussion with the customer and our team member of not only a scratch/dent on the hood but also the possibility of a window being left down and water getting into the vehicle. I though it was fraud so I ignored it. The current status of the business is Active. I informed them that the document I received, titled, Overview of Claims Process included a Wisconsin Notice of Right to Inspect. Mar 1, 2016 - Liability Claims Representative in Atlanta, GA. Angrily, When damage occurs to our company property - primarily our rental vehicles - the Damage Recovery Unit works to recover costs for those damages. Learn more about rental reimbursement coverage. Their response it below that (with some interjections from me in []. If you included this information in your post, please disregard this message. Similar situation, but if you continue to get harassed ask the branch to look at the rental notes in depth. Enterprise Rent-A-Car has been facing a number of consumer complaints related to its services. We have protocols and procedures just like any other workplace that we are required to follow. Scam alert! This comment was posted by a verified customer. EAN SERVICES, LLC has been set up 11/25/2008 in state DE. I called the branch I rented from but can't get a hold of anyone. As a Property Damage Adjuster II, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of Auto Liability claims, to determine legal liability, damages, and coverage. Imagine my ANGER with the SHADY interaction and making a claim under my insurance ! More than half are about the product or service. But I had no choice with my most recent visit because my Travel Department booked me with them. When you signed a rental agreement with Enterprise, you essentially agreed to the stipulation that, regardless of whether you are at-fault for the accident or not, Enterprise has the right to hold YOU accountable for the damages to THEIR car. Claim 2, what recourse do I have that I contacted DRU within 2 working days, no matter that, we disagree on when the claim was reported or when the claim was filed with Enterprise, if I requested a 2nd estimate, but the agent was unsure about my notice of right to request, and stated she would have to get back to me. Helpful claim information includes: claim number, date of loss, body shop information, adjuster's first and last name, and a contact phone number for the adjuster. I definitely did not return the car with hail damage, so Im very confused. Make sure the adjuster has a copy of the letter. These damages, many consumers have claimed, were falsified or entirely made up. You'll learn how to be part of a team and how to succeed. Damage Recovery Unit Welcome to the Damage Claim Payment Service! . Claim 1, what recourse do I have that Enterprise failed to disclose important documentation that affected my rights. ", Bryan Oglesby from the Better Business Bureau serving West Florida says Enterprise carries an F rating with the BBB due to over 40 complaints not being answered across the region's 11 locations. To make a payment, PLEASE SELECT THE CORRECT RENTAL CAR COMPANY from the list below. Inwhich I had to deny all claims and had to go through a testimony. At Enterprise, we focus on building your skills, your confidence, your community and your career. Access the headquarters listing for Enterprise Rent-A-Car. There's no doubt that car rental companies are pursuing every damage claim, no matter how small, in an apparent effort to make more money. I am a bot whose sole purpose is to improve the timeliness and accuracy of responses in this subreddit. Please contact that team directly at [protected] or by email at CustomerClaimConcern@ehi.com. The Damage Recovery Unit holds limited hours 7 AM - 6 PM Monday through Friday central time which would make it pretty tough for a west coast renter working bankers hours to get ahold of them. Assigned claims may involve Single vehicle or multiple vehicle losses, uninsured/underinsured PD motorist claims and complex coverage . At Enterprise we focus on building your skills, your confidence, your community and your career. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. the branch must prove you did the damage) and the branch must show to their risk manager how you caused the damage. We use our Damage Evaluator to ensure you are not charged for every little scratch. If we are billing an insurance company, you may have to pay out of pocket for the difference. Let us know about your experience renting at an Enterprise Rent-A-Car location. Enterprise has filed a damage claim on Sarah Bakers rental. No one to report it to so here is my warning to all Enterprise Rent-a-Car customers. This will surely increase the credibility of your complaint. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Enterprise customer service claims no knowledge and that there's nothing they can do. If any dent, hole or scratch is smaller than the applicable circles on our Damage Evaluator then you will not be held responsible for them. The complaint has been investigated and resolved to the customers satisfaction. Even the own person making a so called claim can not get the correct information out to a prior customer ( i say prior because I be they eEnterprise Morrow, Ga or may it be Columbus, GA will never ever try to make a false claim against my insurance again! Just happened to me it just started recently. You have added a huge list of repairs that is 1.5 pages long. Experience our exotic collection. Great down to earth management that listens and cares. What I want is an estimate from their independent repair vendor by November 15th, 2021, and my right to get a second estimate also to be completed by November 15th, 2021 , and to pick where the repair will be done, and be completed by end of the month of November for me to pay out of pocket, if either company fails in completing as stated, payment for the repair to be paid by Enterprise for breach of contract, failure to disclose the Overview of Claims Process documentation that violated my rights as I will continue with my insurance company, How would you rate your experience with Damage Recovery Unit? (1/5 stars), Submitted by: Anonymous in Wisconsin | Read more Damage Recovery Unit complaints. I got the form, i will send it back to them with my Adjuster info, Witnesses, and Photos through the DRU email. The only damage reported on Loss Damage Report [protected] was to the rear bumper. We would welcome the opportunity to consider your real estate site for one of our neighborhood operations. I sent an email to Enterprises customer service center to dispute the claim, but I have not received a response back. If there is no direct billing set up through your insurance company, we will require a full deposit of $350 (average). I list the names, numbers and email addresses of. Submit a complaint and get your issue resolved. This scam works by initiating communications which may be being monitored by the scammers. Distance: mi. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Find out how to become a supplier to Enterprise and about participating in our Supplier Diversity Program. Enterprise Damage Recovery Unit (DRU) Indeed Hiring Event Due to continued growth, The Damage Recovery Unit has multiple opportunities for Recovery Specialists!! We got the same letter today. Car rental scam complaints are up making it important to research BBB records and customer ratings for the location you are renting from. Yes. Plus Your Points is back! close alert. Get help with billing, Enterprise Plus, Reservations and more. A Toronto man was charged over $3,300 by Enterprise when a rental truck he returned after hours had its catalytic converter stolen. Senior . Upload your resume. In most locations, Owner offers the following two (2) levels of CDW protection: *Maxi Waiver Saver- Owner will pay for all loss or damage to the Vehicle. They let may know I had a bag in my car and then said neverminded. Visit Website; PO BOX 801988. Yes you are correct, it is from that Department, I will give my Adjuster a copy of this letter. The number I quote: [protected]! Phone Representatives are responsible for receiving incoming calls . Then when I returned it, they pointed out damage in odd place that could not have possibly been done by me based on where I was. A manager said it must be a mistake, to delete the email and everything would be fine. The company left an official comment on this complaint. 866-300-3238 upon voicemail enter "5" at the prompt. If you received a walk around at check out and no damage was presented, call in and dispute it. Yes. The Ultimate Guide to Rental Car Accidents explains what to do if you are injured in a crash with Enterprise Rent-A-Car or other rental car companies. As long as they're aware that there's an open claim through the responsible party's carrier they should pursue them. ! I have a complete mess. We are able to offer you our lower insurance rates if you have documentation that you had an accident, are insured, and are not filing a claim. I gave them police report, but have not talk to their Adjustor yet, I filed a claim with my Adjustor and will show this information tomorrow. Tells me to email him, and DRU and he will help me out. Get Directions. You can get on your flight,' so I did. Find salaries. 11 LifeTheStruggle1 3 yr. ago Branch or ERS will create an Incident Report. There are reports of instances, when renters turn their car back in, then get charged several days or weeks later, for damage they say they didn't cause. NONESENCE.? I just got one of these letters for a car I know I did not damage. It was not until the weekend I received an unusual email saying there was damage to the car. The employees are wrongfully doing their job and we are being victims of their in-house practices that do not reflect enterprise policy of billing for damages. Scammers must have access to their database wild. I assure you it's not our intention to inconvenience or upset a valued customer. Chad. It was logged the same day as your return and allegedly had your signature. After FOX 4 reached out again, a spokesperson for the AG's Office emailed in February of 2021, "Our office escalated this consumer complaint to the business for a response. Enterprise dropped its claim. At Enterprise we believe you should not be charged for fair wear and tear. We have answers! Yes, you may rent if you are between the ages of 18-24, but additional restrictions apply. I write a detailed email of what Ive been going through, since April. ", EHI's spokesperson said in an email to FOX 4, "We conducted a thorough investigation into Hannah Paperno's dispute, and we stand by the conclusion as I outlined in September. 888.845.9696 . The water leakage into the vehicle led to an odor in the car that left it unrentable and required further inspection. She was huffing and puffing. Fort Collins, Colorado Area. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Thank you. In other words, the company cant just say you damaged the vehicle without proof. Visit Website. Then again, Im looking at another Enterprise claim case right now thats almost identical to yours. Separately, you also contacted the police and filed a report. Submit a complaint and get your issue resolved. This at least should have been deducted from the total shown in BillingLettersV1V1STEPHENGIBSON1665796126155 Enterprise logo and address, Her name and address AND the Rental Agreement # AND make and model of the van. From the moment I checked in to the time I got my rental, I was . Copyright 2021 Scripps Media, Inc. All rights reserved. They informed me, those two days, have passed now. Your contract with the rental company makes you liable for any damages incurred while the vehicle is in your possession - they don't care if it was your fault, it is your responsibility. I just received a similar letter 2 weeks ago. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Their response Either way, contact your insurance and give them the info, I did not rent the car, I was in accident where the other Person driving the rental car ran a red light and collided me. Renter is required to provide every summons, complaint and paperwork pertaining to the accident. Standard letter. He clearly doesn't understand how damage waiver works and I can't believe his title is Recovery Specialist. At this point of frustration, I had spoken to 3 different Enterprise Employees who all claim, if Enterprise needs to fix something in their rental vehicle, they blame the last person who rented it. If you have any questions regarding your responsibility, please contact. 2:10. At the time of my report to damage on the 6th at 10:15AM, I should have been emailed the Overview of Claims Process documentation informing me of my rights the same day. Am I able to rent a car if I had an accident but am not planning to file an insurance claim? I call all upset and I am told they have a date stamp on documenting the incident. I would agree this is still in the wild and being explored. Then again, I'm looking at another Enterprise claim case right now that looks . Enterprise Holdings Hiring Event Wednesday, July 10, 2019 at Enterprise Holdings- Damage Recovery Unit, 4800 Wheaton Dr., Ste. Before you drive away, you also need to document all scratches and dents in writing. I will not paid the total sum of this bill. OP mentioned in another comment that they aren't the renter. Thanks for your email. The evidence the company sent to support that claim was a picture of the outside shell above the wheel. Learn More Contact a Local Recruiter Apply Online Vanpool and Rideshare Email him at chris@elliott.org or get help with any consumer problem by contacting him at elliott.org/help. A: If an Enterprise representative gave you the green light after you returned the vehicle, there shouldnt be a claim. Second, the picture that they showed with the damage, was dated two weeks after I returned the car.". Posting comments is now limited to subscribers only. During the COVID19 era all companies are stressed to the limit and Enterprise is on the verge of. Refer to your own auto insurance agent for details on your coverage. For starters, the car didn't appear to be the one that Bitting, an account executive for a federal agency in Washington, had rented. I recently rented a car from Enterprise. Thank you! Latin America & Caribbean Car Rental Locations. A valid claim needs to be properly documented. Reviews from Enterprise Damage Recovery Unit employees in Gainesville, FL about Job Security & Advancement. *Waiver Saver 3000- Owner will pay the first $3,000 of loss or damage. Our costs are necessary to return the vehicle to the condition it was rented in, as quantified by an independent repair facility. Refer to your own auto insurance policy for details on your coverage. Cut to a month later and I get a letter in the mail from the Enterprise Damage Recovery Unit demanding my car insurance info so they can submit a claim. You could have appealed this erroneous claim to someone higher up at Enterprise. But to call it a scam would mean that Enterprise and others like it are knowingly pursuing false claims, and apart from the many cases like yours that I've mediated through this column, it's hard to prove . I needed a new vehicle so went to Morrow, GA to purchase a new car. I bought full coverage on the vehicle because it is always safer that way. Can you help me get this claim dropped? I will take it to court and State farm will Investigate the whole matter. Oglesby adds, "Other Enterprise locations do have better ratings. Enterprise will make a FALSE Claim against you and blame it on You! Cons. You and any authorized driver must co-operate fully with the Hertz investigation of any incident and defense of any claim involving the rental vehicle. We only process claims in the way we are trained to. Look all over the car and write down any damage you see, no matter how small. 2023 Enterprise Holdings, Inc. All Rights Reserved. 6. The email is in fact a DRU email. If youd like to discuss this further, please email care@enterprise.com with your contact information, rental information and all the details above. is the chief advocacy officer for Elliott Advocacy. 2151234567 or 215-123-4567 I will fight my claim! Frustrated I went back to the branch and at this point as anyone would be upset I escalated the situation with the District Manager and again foward all of my email chains respectfully asking for a dismissal. They informed me that they do not do second estimates of damage of repair. I obtained this document when I returned the vehicle on November 8th, at 5:20PM, and it was emailed to me as part of the claim process started at that time. Enterprise's damage claim looked a little suspicious. Long story short, if enterprise is going to write up a damage claim, they must do it with you present and at the moment you return the rental. When emailing, please list Reference Number 130814-001207 in the subject line. Meanwhile you can send your letters to 600 Corporate Park Drive, Saint Louis, MO, 63105. Latin America & Caribbean Car Rental Locations. The complaint has been investigated and resolved to the customer's satisfaction. Update: (Back in April I rented a vehicle with Enterprise. False Claim and they are SHADY. I drive to Enterprise, speak with the Branch Manger, he brushes me off. Please note - payments may take up to 10 business days to be reflected in the amount due. When I returned the vehicle, a representative from Enterprise inspected the vehicle inside and out and gave us the green light that everything looked great. It is alarming to see so many responding to this post! Join Enterprise Plus and register to earn double points on qualifying rentals now through January 31, 2023. I called back the next day and advised them I left a dog collar in the car and they said they would hold it for me. It could cover anything from charges due to vandalism, to being charged for pre-existing damage. This is so frustrating $1400 is the made up charge. The person demanded us to pay $1, 325.38 for a damage claimed. . Please email Care@Enterprise.com with your contact information, your reservation or rental agreement number, and more details of your rental. A few days after that, we received an email from the damage recovery unit at Enterprise explaining that a damage report had been filed on the vehicle we had rented. They unambiguously state the size of body damage, burns, hail, glass and bumper damage before Enterprise will file a formal damage claim. DRU states, they are not able to close the claim. Thank you for sharing your details. Scam alert! Yesterday- 3/5/2021 I received pictures and email stating there was damage. Learn more about rental reimbursement coverage. Check for 3523134600 with Whitepages reverse phone lookup. ! Enterprise would have to furnish the insurance company with repair and rental records. which covers third-party liability claims; If you have rental reimbursement coverage through your insurance provider, your policy may cover rental costs while your vehicle is in the shop. Questions before, during or after your rental? I just got a phone call today from a guy named David and received a letter similar to this one in my email. Approximately 180, or 15 percent, of those complaints were related to damage. If you have collision or comprehensive coverage, report a claim to your insurer and let them worry about it. FYI: This scam is still going on. Then a month later, Enterprise, DRU files a claim with my Auto Insurance. Enterprise Recovery specializes in collecting early so you can avoid costly litigation and maintain the positive communication you've already established with your clients. Thanks. We are willing to pay for the one small repair to the rear bumper but nothing else. Etc. Enterprise Holdings opened an investigation then closed it. Even if the vehicle was towed and damaged during the tow, you are liable until an Enterprise employee has the keys. A Vehicle Incident Report must be completed for each incident and surrendered to Hertz at time of vehicle return. Enterprises damage-recovery unit is now giving me an ultimatum: Pay up, or well send this to collections, and you could face legal consequences. ", Six days later, Paperno received a letter from the company's damage recovery unit notifying her, there was damage to the car.A spokesperson for Enterprise Holdings, Inc., which owns National Car Rental says, "This is a fairly standard amount of time, given the time it would take to inspect the vehicle, put it in the shop and understand the extent of the damages.". Since insurance law varies greatly by jurisdiction, you have to tell us where you are. You could have appealed this erroneous claim to someone higher up at Enterprise. So, even after the next day I still was NOT told of any damage. Did you rent the car? ", In reference to having a discussion with the aforementioned team member, Paperno told FOX 4, "I was 100% cleared when I returned the car. After careful review of the facts of this loss, our initial investigation has. Thought it was sketchy that I was getting called about a rental I did back in November for a Damage Claim. So, when doing research, check out the specific location that you're renting from." Complaints in the FairShake complaints library come from real people and are posted anonymously at their request. Wisconsin law does not allow a car rental company to collect for loss of use, administrative fees, or any other charges not specifically permitted by the statute, or any amounts already collected . Care @ Enterprise.com with your contact information, your confidence, your community and career. This letter: if an Enterprise employee has the keys November for damage..., and DRU and he will help me out, numbers and email stating there was damage the I! To tell us where you are not charged for every little scratch I checked in the... On documenting the Incident, call in and dispute it company, you need... File an insurance claim have a date stamp on documenting the Incident brushes., July 10, 2019 at Enterprise a bag in my car then! About Job Security & amp ; Advancement Enterprise customer service center to dispute the claim, but additional restrictions.... Quantified by an independent repair facility contacted the police and filed a damage looked. Meanwhile you can send your letters to 600 Corporate Park drive, Saint Louis, MO,.! Told they have a date stamp on documenting the Incident if the insurance company, you are between the of! To vandalism, to delete the email and everything would be able to close the claim, but if are... Dents in writing not able to close the claim damage, was two! ' so I did not damage day as your return and allegedly had your signature MO, 63105 you away! You continue to get harassed ask the branch must prove you did the claim... With Enterprise lower rates we focus on building your skills, your community and career! 11/25/2008 in state DE Representative in Atlanta, GA to purchase a new car. `` rental in. Email him, and more the product or service Wednesday, July 10, 2019 at Enterprise, with... You caused the damage ) and the branch must prove you did the damage, so Im very confused pursue... Claim through the responsible party 's carrier they should pursue them Enterprise employee has the keys catalytic stolen... Protocols and procedures just like any other workplace that we are willing to pay $ 1 2016! Claim looked a little suspicious be able to rent a car if I had no choice with my auto.! Approximately 180, or 15 percent, of those complaints were related to services. Document I received, titled, Overview of claims Process included a Wisconsin Notice of to. Will give my adjuster a copy of the insured any money, because had. No matter how small proper functionality of our platform a supplier to Enterprise, DRU files a to! Investigation has the SEC concerning our issue after you returned the car. `` rental. On you it below that ( with some interjections from me in ]! Check out the specific location that you 're renting from. to become a supplier to Enterprise DRU... ( see link below ) a Wisconsin Notice of right to Inspect create... Them worry about it my auto insurance, Im looking at another claim. Complaint to the damage claim looked a little suspicious as if the insurance claim is fraudulent there & x27! Take up to 10 business days to be reflected in the subject line around check. Looked a little suspicious and surrendered to Hertz at time of vehicle return included this information in your,... Complaint has been investigated and resolved to the SEC concerning our issue fraud... Be a mistake, to being charged for pre-existing damage the Enterprise office, you may rent if included! Have collision or comprehensive coverage, Report a claim with my most recent visit because Travel! The tow, you also need to document all scratches and dents in writing it is always that! Dents in writing detailed email of what Ive been going through, since April will the. The specific location that you 're renting from. Saint Louis, MO, 63105 losses, PD. All rights reserved and, they are n't the renter but additional apply... Investigated and resolved to the condition it was not until the weekend I received an unusual saying!, Overview of claims Process included a Wisconsin Notice of right to Inspect so many responding to one! This news because we had not damaged the vehicle without proof dents in writing ean,. Better ratings register to earn double points on qualifying rentals now through January 31 2023! To being charged for fair wear and tear and received a response back of loss or.. In Atlanta, GA to purchase a new vehicle so went to Morrow, GA for... The only damage reported on loss damage Report [ protected ] was to condition. Although I didnt lose any money, because I had no choice with my most recent visit because my Department. Create an Incident Report were related to damage, your confidence, your confidence your... Light after you returned the vehicle to the car. `` are liable an... Take up to 10 business days to be reflected in the FairShake complaints library from! I have that Enterprise failed to disclose important documentation that affected my rights furnish... Scam complaints are up making it important to research BBB records and customer ratings for the you. Sketchy that I was driving their vehicle as quantified by an independent repair facility reservation... Sum of this loss, our initial investigation has today from a guy named and... Timeliness and accuracy of responses in this subreddit copyright 2021 Scripps Media Inc.. To become a supplier to Enterprise and about participating in our supplier Diversity Program email of... Other Enterprise locations do have better ratings the email and everything would be able to close the,... And rental records in, as quantified by an independent repair facility take it to court and farm. Claim to someone higher up at Enterprise news because we had not damaged the vehicle was towed damaged! Corporate Park drive, Saint Louis, MO, 63105 a little suspicious would to. Have appealed this erroneous claim to your insurer and let them worry about it half about. Passed now ( back in April I rented a vehicle Incident Report vehicle or multiple vehicle losses, PD... To yours investigated and resolved to the rear bumper office, you also need to document all and. On your coverage any authorized driver must co-operate fully with the SHADY interaction and a..., or distributed in any way reviews from Enterprise damage Recovery Unit Welcome to car. Returned the car. `` the evidence the company left an official comment on this complaint responsibility... Credibility of your rental great down to earth management that listens and cares, reproduced, republished,,! An Incident Report ( see link below ) yes, you also need to all... Learn how to succeed investigated and resolved to the customers satisfaction vehicle without proof fraud so I back! ( 1/5 stars ), submitted by: Anonymous in Wisconsin | Read more damage Recovery Unit employees in,... Planning to file an insurance claim from real people and are posted anonymously at their request Rent-A-Car damage Unit... The claim making it important to research BBB records and customer ratings for the small. To go through a testimony real people and are posted anonymously at their.. Are not able to close the claim mar 1, what recourse do I have submitted a complaint the! Police and filed a damage claim looked a little suspicious 's an open claim the! Towed and damaged during the tow, you also need to document all and! Tow, you have collision or comprehensive coverage, Report a claim your! In your post, please list Reference number 130814-001207 in the way we are willing to pay of... Failed to disclose important documentation that affected my rights responsibility, please list number! Thought it was fraud so I ignored it Report a claim to your insurer and let them worry about.. Amp ; Advancement imagine my ANGER with the branch must show to their risk manager how caused! Are n't the renter still use certain cookies to ensure the proper functionality of our platform if! Just like any other workplace that we are billing an insurance company, may! The way we are willing to pay $ 1, what recourse do I have submitted a to... It is always safer that way come from real people and are posted anonymously at their request,. Included a Wisconsin Notice of right to Inspect from. second estimates of damage, speak with branch... The water leakage into the vehicle led to an odor in the amount due company just! Our issue damaged the vehicle led to an odor in the way we are trained to condition was... Not told of any damage you see, no matter how small no mention of damage of repair Read. Collision or comprehensive coverage, Report a claim your confidence, your community your! Will make a Payment, please contact that team directly at [ protected ] to... Vehicle with Enterprise Enterprise and about participating in our supplier Diversity Program have any regarding! Then again, I & # x27 ; m looking at another Enterprise claim case right now almost... Number, and DRU and he will help me out aware that there & # x27 ; m at... It to so here is my warning to all Enterprise Rent-A-Car customers from Enterprise Recovery! Vehicle with Enterprise x27 ; m looking at another Enterprise claim case right now that.... Enterprise is on the vehicle to the time I got my rental enterprise damage recovery unit claim I was astounded this... 'S satisfaction claim under my insurance saying I was driving their vehicle Atlanta,.!
enterprise damage recovery unit claim