You have reached your maximum number of active job alerts. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you do, share your previous experiences and how they helped you develop skills that are relevant to this role. 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Ability to work well individually as well as in a team environment, Ability to learn FSRA process and procedures and demonstrate on a daily basis, Ability to multi-task in fast paced environment, Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures, Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly, Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing, Must be able to lift and carry up to 35 lbs. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. 3.9 Part-time 2 hours ago. Managed work flow to exceed quality service goals. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. Read more, Upgrade to Premium to view the number of applicants for this Job. You can update your choices at any time in your settings. You can unsubscribe from these emails at any time. About this jobFind your commute. Although customer service varies from customer to customer, as long as youre following these guidelines, youre on the right track. Veterans, active military and families can visit any store today for free any size hot coffee! The estimated additional pay is $4,654 per year. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. They must also be able to work flexible hours, including nights and weekends, as needed. Find the best jobs in the US, apply in 1 click and get a job today! Know Your Worth. Maintained high standards of customer service during high-volume, fast-paced operations. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Visit the Career Advice Hub to see tips on interviewing and resume writing. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Prepare all made to order food and/or beverages according to recipe or customer specifications. We are not officially endorsed by nor affiliated with Wawa., Inc.Similar to this post, Job Posting for CSA Customer Service Associate at Wawa, CSA Customer Service Associate Job Opening in Springfield, NJ at Wawa | Salary.com Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Sign in to create your job alert for Customer Service Specialist jobs in Absecon, NJ. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. If you require an accommodation, please contact our Associate Service Center at [emailprotected] or 1-800-444-9292. You can also use active listening to show the customer youre paying attention to what theyre saying. Full job description and instant apply on Lensa jobs. Location: Field. Department: Store Operations. Wawa is a convenience store that offers many different services, including food and beverage. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register . Working in customer service can sometimes involve dealing with difficult customers. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Maintain proper cash levels in register drawer and change machines. Follow proper coding procedures. Job Description. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). Explore the positions and descriptions listed below. Proven exemplary customer service skills. Wawa, Inc. is an equal opportunity employer. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Your input helps Glassdoor refine our pay estimates over time. Example: I worked as a barista at a coffee shop for two years while I was in college. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. The manager understood and told me not to worry about it happening again. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Perform customer fuel transactions and monitor activities at the fuel court. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Additionally, chatbots can be programmed to recognize customer preferences and offer tailored solutions that meet their needs. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Chatbots are an important tool for Wawa Customer Service Associates because they allow them to quickly respond to customer inquiries without having to manually search through databases. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Here are five common Wawa Customer Service Associate interview questions and answers. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Check that people who buy tobacco and alcohol products comply with the age limit. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. For Technical Issues please email: [emailprotected] . To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. Save my name, email, and website in this browser for the next time I comment. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. Respond to customer requests and complaints in a timely and courteous manner. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! Sykesville, MD. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. Ensure the proper execution of assigned foodservice and beverage programs and procedures. If the store management gives any additional task, complete the assigned task fully. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Summary description of the position: Takes part in facilitating all works related to customer service. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. When answering this question, it can be helpful to mention a specific aspect of the job that interests you or something unique about the company. Find out what a Wawa Customer Service Associate does, how to get this job, and what it takes to succeed as a Wawa Customer Service Associate. Pull expired items, document and discard. Ensure coffee thermals are filled and working properly. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Maintain proper cash levels in register drawer and change machines. We are not an agent or representative of any employer. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. The estimated base pay is $17 per hour. Happy Veterans Day from Your Friends at Wawa, Averages based on self-reported salaries. This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Complete other tasks as assigned by store management. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Follow proper coding procedures. Maintain proper cash levels in register drawer and change machines.4. $ 4,654 per year experiences and how they helped you develop skills that are relevant to this.. 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